Frequently Asked Questions

What types of properties do you offer for rent?

We primarily offer single-family homes for rent on year-long leases in the Traverse City area.

How can I search for available rental properties?

Any available properties that we have for rent will be listed on our Available Properties page.

What is the application process?

1. Browse Available Properties - Checkout our Available Properties page to view active listings.
2. View Property Listing - Make sure you have thoroughly read the property listing (on our website) for the property you would like to rent.
3. Begin Application Process - On the property listing for the house you would like to rent, click the "Apply" button. This will take you to the application page for that specific property.
   1. Make Sure You Financially Qualify - Your rent-to-income ratio should be no more than 30% of your gross income. For example, your maximum rental payment should be no more than $2,400 if your gross monthly income is $8,000 (8000 x .3 = 2400).
   2. Complete Rental Application - Download and complete the digital PDF rental application for the property. To download the application, click the "Download Application" button.
   3. Submit Application - Once you have completed your PDF rental application, fill out the "Submit Your Rental Application" form, upload your completed application, and submit your application for review.
4. Pay Application Fee - If your application is accepted (you will be contacted by phone), you will need to pay a rental application fee of $40.00. This fee is non-refundable and is used to conduct a background check. Note: each adult 18 years an older living in the rental property will need to fill out a rental application and pay the application fee.
5. Background Check - After you have submitted your rental application and paid your application fee, we will conduct a background check.
6. Approval/Rejection - You will be notified by phone if we have accepted or rejected your application.
7. Review and Sign Lease Agreement - If approved, you will be provided with a Lease Agreement, which outlines the key terms, conditions, rental due dates, security deposit, maintenance responsibilities, and rules and regulations for the property.
8. Pay Security Deposit and First Month's Rent - Once your lease agreement is signed, you will be expected to pay your security deposit to secure your rental application.
9. Welcome Packet and Keys  - Once we receive your security deposit and first month's rent, you will get our welcome packet and keys to the rental property!
10. Fill Out "Move-In/Move-Out Condition Report" - You will inspect the property, room by room, and notate the condition of each room. This report is used to document the condition of the property upon gaining occupancy and upon vacating. This form must be returned within 3 days of gaining occupancy.
11. Lease Renewal/Termination - One month prior to the end of your lease term, we will contact you to begin the process to either renew your lease or terminate it.

Do you allow pets in your rental properties?

Some of our properties may allow pets, while others may not. Please check the property listing for specific pet policies.

How much is the security deposit, and is it refundable?

The security deposit amount varies by property and is calculated to be 1.5x the monthly rent. For example, if the rental property has a rent of $2,400, the security deposit will be $3,600 (2400 x 1.5). It is a refundable deposit, pending the condition of the property upon move-out.

What are the lease terms?

Our standard lease term is one year. However, some properties may have different lease terms, so please check the specific property listing.

Are utilities included in the rent?

Typically, utilities are not included in the rent. Please review the property listing for details on which utilities are tenant responsibility.

How do I pay rent?

Tenants monthly rent will be setup to auto-deduct via ACH  from their bank account on the first day of each month.

What is your policy on renewing leases?

We offer lease renewal options for tenants who wish to extend their stay in our properties. One month prior to the end of your lease term, we will contact you to begin the process to either renew your lease or terminate it.

Can I sublet my rental property?

Subletting is not allowed at our properties.

Is renters' insurance required?

We require renters' insurance to protect your personal belongings. Accepted rental applicants will need to provide proof of renters' insurance prior to moving in.

What is your smoking policy?

We have a strict no smoking policy at all of our properties.